Device and Access Manager
Terminal settings
Terminal settings
Terminal Overview
Engineer PIN
Firmware settings
Device Settings
Fingerprint settings
Faceprint Settings
Proximity Device Settings
Device status
Sites
Areas
Managing Terminals
Users
Tools
System Settings
User Groups Feature Overview and Setup
Clocking Analysis Feature
Moving a Terminal
Device Status Email Alerts
T2 Device
Additional devices
Fire Alarm Interface
Weigand readers
Weigand overview
Weigand portal configuration
Connecting a Weigand reader to the T2
Wiegand 36-bit
Wiegand Generic
Wiegand Hexadecimal
Wiegand Alphanumeric
Testing Weigand cards on the T2
Fire alarm interface documentation – Web Portal, T2 Firmware and Hardware
T2 Factsheet
T2 network requirements
Third-party proximity readers
T2 Offline Troubleshooting
T2 Installation Guide
T2 UPS Solution
T2 UPS User Guide
Upgrading Device Firmware
Portal release documentation
Portal Release notes - 30th April 2025
Portal Release notes - 26th March 2025
Portal Release notes - 26th February 2025
Portal Release notes - 29th January 2025
Portal Release notes - 6th November 2024
Portal Release notes - 2nd October 2024
Portal Release notes - 21st August 2024
Portal Release notes - 25th July 2024
Portal Release notes - 22nd May 2024
Portal Release notes - 20th March 2024
Portal Release notes - 28th February 2024
Portal Release notes - 31st January 2024
Portal Release notes - 15th November 2023
Portal Release Notes - 11th October 2023
Portal Release notes - 9th August 2023
Portal Release notes - 12th July 2023
Portal Release notes - 14th June 2023
Portal Release notes - 17th May 2023
Portal Release notes - 18th April 2023
Portal Release notes - 22nd March 2023
Portal Release notes - 27th February 2023
Activities
Activities Feature Overview - Web Portal & T2 Firmware
Activities Setup for Device and Access Manager
Activities on T2 Terminals
Firmware release documentation
Firmware Release 2.9.0 - 30th April 2025
Firmware release 2.8.0 - 26th March 2025
Firmware release 2.7.0 - 29th January 2025
Firmware Release 2.6.0 - 2nd October 2024
Firmware Release 2.4.2 - 12th July 2024
Firmware Release 2.4.1 - 27th June 2024
Firmware Release 2.3.1 - 9th May 2024
Firmware Release 2.3.0 - 16th April 2024
Firmware Release 2.2.1 - 29th January 2024
Firmware Release 1.9.0 - 18th January 2024
Firmware Release 1.8.5 - 9th August 2023
Firmware Release 1.8.4 - 5th April 2023
Firmware Release 1.8.3 - 28th February 2023
Compliance
Biometrics
- All categories
- Biometrics
- Biometric Data Retention Policy
Biometric Data Retention Policy
Updated
by Louise Whalley
Device Storage
The face and finger templates captured are stored in a dedicated encrypted database on the clocking terminal, separate from any other data on the device.
Cloud Storage
Whenever the templates are transmitted to and from the web portal, they are encrypted and sent over a secure authenticated connection, and then stored in a fully encrypted database on the cloud.
Image Retention
No finger or face images are ever stored or transmitted by the terminal. We will update employee photos on the portal if explicitly taken by the user during the enrolment process, or will capture a photo of the user on clocking if the feature is enabled. The employee photo or photo recorded when clocking is never used for face recognition.
It is not possible to reconstruct a person's fingerprint or face image from the stored template.
Biometric Data Retention Period
All Biometric data is stored and encrypted during a user's employment within a specific business. Once a leave date is entered against the user's record and they leave, all biometric data is removed from the device(s) and the database on the cloud. If a user is re-employed they would have to re-enrol on device(s) again as this data has been removed from the database.