Device and Access Manager
Terminal settings
Terminal settings
Terminal Overview
Engineer PIN
Firmware settings
Device Settings
Fingerprint settings
Faceprint Settings
Proximity Device Settings
Device status
Sites
Areas
Managing Terminals
Users
Tools
System Settings
User Groups Feature Overview and Setup
Clocking Analysis Feature
Moving a Terminal
Device Status Email Alerts
Smart Biometric Clock (T2) Device
Smart Biometric Clock (T2) User Enrolment
Smart biometric clock (T2) User Onboarding Screens
Enrolling Users on the Smart biometric clock (T2) for Fingerprint recognition
Additional devices
Turnstiles
Fire Alarm Interface
Weigand readers
Weigand overview
Weigand portal configuration
Connecting a Weigand reader to the T2
Wiegand 36-bit
Wiegand Generic
Wiegand Hexadecimal
Wiegand Alphanumeric
Testing Weigand cards on the T2
Fire alarm interface documentation – Web Portal, Smart biometric clock (T2) Firmware and Hardware
Barcode Readers
Smart biometric clock (T2) Factsheet
Smart biometric clock (T2) network requirements
Third-party proximity readers
Smart biometric clock (T2) Offline Troubleshooting
Smart biometric clock (T2) Installation Guide
Smart biometric clock (T2) UPS Solution
Smart biometric clock (T2) UPS User Guide
Mobile Clocking Feature
Upgrading Device Firmware
Issue affecting Smart biometric clocks on Thursday 9th October 2025
Portal release documentation
Portal Release notes - 5th November 2025
Portal Release notes - 17th September 2025
Portal Release notes - 30th July 2025
Portal Release notes - 4th June 2025
Portal Release notes - 30th April 2025
Portal Release notes - 26th March 2025
Portal Release notes - 26th February 2025
Portal Release notes - 29th January 2025
Portal Release notes - 6th November 2024
Portal Release notes - 2nd October 2024
Portal Release notes - 21st August 2024
Portal Release notes - 25th July 2024
Portal Release notes - 22nd May 2024
Portal Release notes - 20th March 2024
Portal Release notes - 28th February 2024
Portal Release notes - 31st January 2024
Portal Release notes - 15th November 2023
Portal Release Notes - 11th October 2023
Portal Release notes - 9th August 2023
Portal Release notes - 12th July 2023
Portal Release notes - 14th June 2023
Portal Release notes - 17th May 2023
Portal Release notes - 18th April 2023
Portal Release notes - 22nd March 2023
Portal Release notes - 27th February 2023
Activities
Activities Feature Overview - Web Portal & Smart biometric clock (T2) Firmware
Activities Setup for Device and Access Manager
Activities on Smart biometric clock (T2) Terminals
Firmware release documentation
Firmware Release 2.12.0 - 19th November 2025
Firmware Release 2.11.0 30th July 2025
Firmware Release 2.10.0 - 4th June 2025
Firmware Release 2.9.0 - 30th April 2025
Firmware release 2.8.0 - 26th March 2025
Firmware release 2.7.0 - 29th January 2025
Firmware Release 2.6.0 - 2nd October 2024
Firmware Release 2.4.2 - 12th July 2024
Firmware Release 2.4.1 - 27th June 2024
Firmware Release 2.3.1 - 9th May 2024
Firmware Release 2.3.0 - 16th April 2024
Firmware Release 2.2.1 - 29th January 2024
Firmware Release 1.9.0 - 18th January 2024
Firmware Release 1.8.5 - 9th August 2023
Firmware Release 1.8.4 - 5th April 2023
Firmware Release 1.8.3 - 28th February 2023
Compliance
Biometrics
Contents
- All categories
- Portal release documentation
- Portal Release notes - 21st August 2024
Portal Release notes - 21st August 2024
Updated
by Louise Whalley
View Status - IP Display
What have we done?
We now display the Wi-Fi, Ethernet and Public IP Address of a device on the View Status screen.
Why have we done this?
To allow the IP Address of a specific device to be identified via the portal rather than visiting the physical device.
How will you benefit?
IP Addresses of Devices can now be checked via the portal for devices that are online.
Details of the change
Wi-Fi, Ethernet and Public IP Addresses of a device are now displayed on the view status screen for online devices.

Offline Email Alerts email limits
What have we done?
Ensured that the correct number of email limits are displayed on the screen.
Why have we done this?
So that users know how many email addresses are supported using this feature.
How will you benefit?
Greater user experience as the screen now shows a maximum of 5 emails addresses can be supported.
Details of the change
Text added to the configuration screen to alerts users that the feature supports up to 5 email addresses.

Terminal LED's default to off for New Devices
What have we done?
Made a change so that the Terminal background LED's default to 'Off' when adding a new terminal.
Why have we done this?
To allow users to control when this option is in use.
How will you benefit?
This will allow the users to control when the background LED's are in use.
Details of the change
New Terminals added to the system will have the LED Settings on the Device screen defaulting to off, end users can change this to on at any point in time. This setting is controlled at specific device level.

Unicode Support
What have we done?
Ensured that Unicode characters are available for use.
Why have we done this?
To Ensure full character set is supported.
How will you benefit?
You will now be able to enter special Unicode characters such as é.
Details of the change
Unicode characters can now be entered within the application such as é.
After reviewing the clocking's it may be decided that they are acceptable and shouldn’t be flagged in future.
Selecting a clocking will allow it to be flagged. Unless a clocking was accepted this was not added back into the model generation.